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Black Friday starts much earlier in recent years with businesses offering pre-Black Friday sales throughout the month of November. Therefore, it is important for your business to be ready for the Black Friday season to not risk losing any potential customers to your competitors. Here are FlagShip’s small business shipping tips to prepare you for Black Friday (and of course, Cyber Monday!).

• Provide delivery estimated times. Shoppers want to be able to know when their shipment will arrive, so it is important to be able to display estimated shipping times. With FlagShip, every shipment request includes an estimated delivery date, so you and your customers have accurate shipment and tracking information.
• Give shipping options. While some shoppers need their order to arrive as quickly as possible, others would rather pay less for shipping and receive their order later. To accommodate different shoppers, it is essential to offer different shipping costs and services. Click here to learn more on Ground vs. Express and Expedited shipping services.
  • Shipping is a great way to entice shoppers. For example. You can offer free shipping or low-cost express delivery. FlagShip provides customer with extremely competitive shipping rates so you can build the shipping strategy that is right for your business!
• Have a return policy and return shipping setup. Customers may need to make returns, so it is best to have a clear returns policy listed on your website. If your customer goes through a poor returns experience, it is unlikely they will shop with you again. With FlagShip, setting up a return is quick and easy. Simply enter your customer’s pickup location, your receiving location, generate the waybill and e-mail it to your customer to attach on the returning box. You can even schedule a driver to pick up the shipment or your customer can just drop off the box at the nearest depot.

Preparation is key. Make sure you have a proper shipping strategy in place to prepare you for this Black Friday season. Make sure to visit our blog for more helpful tips – FlagShip is dedicated to providing small business shipping tips!

If you have any questions, don’t hesitate to contact us at support@flagshipcompany.com or call us at 1-866-320-8383.